Are We Listening or reading?

Today the difference between good and AMAZING can be reduced to one thin, the experience. Of course a lot goes into the experience BUT the fact of the matter is that experience counts for pretty much the whole enchilada So whether we are professors or burger flippers we need to be thinking about the product we [...]

Looking for education innovation

There is a lot of noise out there today and too much of it revolves around innovation that is not innovation at all. Mark Hurst of Good Experience spends a lot of time looking at the experience we have in a retail and even education environment and has tapped into 3 examples of innovation on the [...]

It is all about the experience

We hear and read a lot about how our social, political and economic environments are in an unprecedented state of change. As we address the change around us we often think about cuts, re-deployment, product delivery, those things we tend to be able to monetize. I think we are being distracted from the one thing [...]